15 Facts About Me

I recently ran across a 30-day blog challenge, and since I am seriously not-so-great about blogging, I thought participating would be good to get me posting more frequently. I won't guarantee I'll finish the list in 30 days...in fact I'll probably s-t-r-e-t-c-h it out a bit with some new jewelry pictures and other musings. Day 1 is Fifteen Facts About Me:

1. My hair is not naturally blond.

2. My eyes are naturally blue (although my colored contact lenses make them look bluer).

3. I'm adopted.

4. I drink coffee all day. Iced coffee, actually.

5. I sleep on the right side of the bed.

6. I love, love, love good landscape photography--I could look at beautiful scenic pictures all day!

7. I played the trombone in band from 6th grade through college. It was my dad's horn that he played in school, too, and now my 11-year-old son is playing it! Three generations of trombonists, one horn. How cool is that?

8. My pet peeve is misspellings. Especially on signs in front of businesses. (I will NEVER patronize your establishment if you can't spell your message correctly!)

9. My favorite color is green.

10. I'm a sucker for a Krispy Kreme plain glazed doughnut.

11. I'm not much of a drinker. I've had the same bottle of Southern Comfort (good with Diet Dr. Pepper) in my freezer since 1992.

12. I love the smell of fresh cut grass, orange blossoms, and pine.

13. I have a seahorse tattoo on my right ankle.

14. I smoked for 31 years--quit last October. (Yay, me!)

15. I adore my husband and son.

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The Legend of the Dreamcatcher

Native Americans of the Great Plains believe the air is filled with both good and bad dreams. Historically, dreamcatchers were hung in the teepee or lodge, and at the head of a baby's cradle. According to legend, the good dreams pass through the center hole of the weave and into the sleeping person. The bad dreams are caught in the web and perish in the light of dawn.

Multiple-Stone Pendants

I've noticed a trend in multiple-stone pendants lately. Is that happening where you live, too? I've done a couple of special orders where the customer requested more than one stone in the setting, and so far one piece for inventory with 3 tiger eye stones.

This piece is a special order for long time customer Alicia D., who brought me these fabulous watermelon tourmalines to set into a pendant. She hasn't picked it up yet--I can't wait to see the look on her face! I LOVE this pendant! It is SO going to get noticed every time she wears it!

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More About the Car

Wow, I can't believe it's been more than a month since I blogged! AND that it's been more than a month since I took my car in to the shop...I'm STILL driving the loaner! The problem with the door was fixed a couple weeks ago, but then husband decided I needed an oil change before it left the shop. Okay, fine, so we did that. Then brother-in-law the mechanic decided I needed new tires and an alignment before it left the shop. Okay, that's fine, too, but I thought maybe before we did that we should probably fix the broken strut bar on the front passenger side that's likely CAUSING the car to need new tires and an alignment. That's a part that can only come from the dealership, and of course they don't actually keep them in stock, we we're apparently waiting for that to come in. THEN the actual work will need to be done. THEN I'll need new tires and an alignment. Who knows how much longer I'll be driving the loaner?

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Car Trouble

The driver's side door on my car won't open. Something about the electric locking system...it's locked shut and no amount of fiddling, coaxing, swearing or even key-using will get it open. It's been like that for just over a week. So in order to drive from Point A to Point B in the last week, I've had to climb over the center console to get to the driver's seat. Now...I am a 51-year-old size 16 woman. Climbing over the center console is, well, let's just say my son thinks it's pretty darn funny!

Fortunately, today I have a loaner car so that my car can go to brother-in-law's shop. (Brother-in-law is a mechanic.) In order to change the locking system, the inside door panel has to come off. In order to get the door panel off, the door really has to open. Let's hope brother-in-law has a few more coaxing swear words in his arsenal so HE can get the door open!

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The Impossible Customer

I have a dilemma. I have a long-time customer--we'll call her Anna--an elderly lady who really likes a bargain, if you know what I mean. She bought a pair of ear sweeps last weekend. A day or two later she called me and said that she had lost one and asked about a replacement. I told her I'd be happy to make one and the cost would be 1/2, since I would only be making one earring instead of a pair, so that would be $9.50. The next day she called me back and told me that she felt I should give her the replacement earring, since she has brought me "so many" customers over the years. And since it was the second time she had lost one of her ear sweeps. Oh, great.

First I told her I couldn't be responsible for how a piece of jewelry is taken care of once it leaves my store, and it certainly wasn't my fault that the earring got lost. She responded that she understood that, but that she had been such a good customer, and she had brought so many people to my store, that she felt she deserved this special treatment. I then asked her if I should have the same policy of replacing lost jewelry for every customer who may have brought in a friend over the years, and if not then how was that fair to the others, and if so then how am I supposed to make a profit and stay in business? No response except to repeat what she had said before. Very whiny-like. She brought me "all those people who bought stuff." I think that's pretty audacious. She's apparently got quite an exaggerated sense of her importance. She's not even in the top 20 of all the customers who have brought me additional business by bringing in friends and family. She doesn't even come in all that often. Once or twice a year, and usually only when she's coming to Cocoa Village to go to the Playhouse for a Sunday matinee. She actually buys maybe every third or fourth time she comes in.

And then when Anna buys, she buys stuff on sale. She asks me what stuff is on sale, and when this item or that item will be going on sale. If what she wants isn't on sale she sighs loudly and puts it back. She put off buying a pattern wire bracelet (like the one pictured) years ago because it wasn't on sale and she thought it was too expensive. That was before gold went up to over $1400 per ounce. NOW the price on that same bracelet is $150.00. When Anna was in last weekend, she whined that she "should have bought it back then because look at the price now." Yeah, well...!

I do feel a little sense of loyalty to her because she has been a customer since before I opened my store. That's more than 18 years. She's given me some business, and she's brought me some business. Probably enough to warrant giving her a $9.50 earring so I'll make her happy and keep her business. But if I don't give her the earring and I lose her business, it really won't be much of a loss. Sigh. I'm probably going to give her the earring, but I am DEFINITELY going to make sure she understands this is a one-time thing, and that I will not be responsible for replacing anything more that she loses! And then I won't see her for 6 months or a year, until the next time she comes in and whines about wishing she had bought that bracelet 5 years ago........

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New Year

I love the new year. New Year's Day is actually one of my favorite holidays. I can't help but get inspired by all the possibilities. Yes, I know January 1st is just another day, following all the other days before it. For me it's psychological, I guess. The beginning of a new calendar. The first week of the first month of the year. My Quickbooks program has the same year-to-date comparison numbers for the day, the month-to-date and the year-to-date. The only day of the year that that is the case. It's the "newness" of a New Year!

Now, I don't make resolutions per se, but I do always evaluate where I am and what goals I'd like to work on accomplishing. My intention this year was to write my email newsletter more often, to post on my Facebook business page more often, and to blog more often. You can see how well that's working out so far--it's the 8th and this is my first blog post of the year! Ack!

Although all those "more often"s are specific steps toward my goal, the actual goal itself is to interact more with my customers. I'm a one-woman operation, so when you deal with Contemporary Concepts you deal with me. The world is getting smaller, you know, and I've been at this jewelry thing a long time. I have friends, fans, and customers all over! I want to hear from all of YOU more often, and I intend for you to hear from me, too. Yay for the internet and social networking!

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Happy Anniversary to Me!

I'm celebrating my 18th anniversary in my store this week! I opened my doors here in Cocoa Village the beginning of December 1992. It feels surreal to even say that--eighteen years. And you know what? I still can't wait to get here every day! So here's to at least eighteen more.....!

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